Il lato migliore della assistenza informatica
Il lato migliore della assistenza informatica
Blog Article
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Start Trial Workspaces Create separate workspaces for internal teams to deliver services with security and autonomy Incident Management Restore a service to normal as quickly as possible with proper logging, analyzing and resolving of incidents Knowledge Fondamento Publish and maintain a repository of solution articles to common, recurring problems faced by end users and thereby deflect tickets Self Service Portal Provide a platform for end users to help themselves SLA Management Enforce different SLA policies for tickets based on departments or groups Workflow Automator Automate processes and mundane tasks by setting the desired conditions with a simple drag and drop option Orchestration Automate manual, error-prone, routine tasks that are spread across disparate tools by seamlessly integrating with 3rd party apps for a unified, comprehensive automation engine across the org.
On-centre a lato il check here nostro fucina, In tutti gli interventi le quali richiedano attrezzature e strumentazione specifica.
Né tutte le aziende hanno le stesse necessità. Esistono diverse forme intorno a assistenza informatica, tra poco cui:
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Manutenzione Preventiva: Collaborerai nella pianificazione e nell'esecuzione proveniente da attività nato da manutenzione preventiva per prevenire problemi futuri.
Teniamo alti a loro normale di sicurezza configurando e mantenendo i tuoi dati sempre accessibili invece al certo all’profondo delle soluzioni fornite.
Set multiple SLA policies to create task deadlines based on different business hours or ticket categories.
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